FAQ
This FAQ page is designed for both Pop-Up and Consignment vendors at Kona Crafted Market. It highlights the most common questions from our Vendor Agreement and Consignment Agreement—like commitment length, fees, scheduling, payments, and responsibilities—so you can quickly see if we’re a good fit. If you don’t see your exact question here, feel free to reach out and we’ll be happy to help.
How do Consignment Sales work at the Market?
For consignment, we manage the daily sales for you in our professional glass-fronted corridor. This requires a minimum three-month commitment to ensure consistent inventory for our shoppers. We handle the GE Tax reporting for these sales and issue your payouts monthly, minus a small commission for staffing and overhead.
How does Pop-Up work at the Market?
Pop-Up vendors can book for single days, weeks, or months with no long-term lease. You must be at your 8x8 booth from 8am to 3pm, handle your own sales to keep 100% of profits, and provide 48 hours notice for any cancellations. Fees are paid via Venmo or PayPal once your dates are confirmed to secure your spot.
We provide the high-traffic location and marketing, while you are responsible for your own branding, display fixtures, and maintaining valid Hawaii insurance coverage.
How to Join the Market
Where do I start the process?
Potential Pop-Up and Consignment vendors should visit our dedicated website pages and complete the online Interest Form. This quick digital step is the first requirement to bring your artisan goods to our Kona storefront.
What information is required?
During your application, you must provide your Hawaii GET license number, business name, and links to your work or photos. Consignment applicants should also include a product list with pricing and high-quality images of their local inventory.
When will I receive an update?
Our team reviews every submission within 24 hours. A status update will be sent directly to your inbox within one business day, noting whether your local craft fits our current category mix.
What happens after approval?
Once approved, you will get a welcome pack to sign the Vendor Agreement and pay your initial fees. For Pop-Ups, we'll schedule your floor dates; for Consignment, we'll arrange product delivery and inventory tagging. For more help, email us.
Vendor Operations & Logistics
Hours & Presence
The marketplace runs Monday-Saturday, 8:00 AM to 3:00 PM. Pop-up vendors must staff their 8x8 space during all trading hours. Consignment partners aren't required to be on-site but must ensure their stock levels are maintained during these times.
Check-in & Setup
Check-in begins at 7:00 AM at the loading dock. All pop-up displays must be ready by 7:45 AM. For consignment, inventory drop-offs follow a scheduled window to ensure smooth transition. Shared fixtures must be kept clean and professional at all times.
Storage & Displays
Limited overnight storage is available for multi-day vendors only. All displays must stay within your 8x8 footprint. We provide shared fixtures for consignment artists; however, pop-up vendors are expected to bring their own branded setups and required tools.
Rules & Compliance
What licenses and insurance do I need to start?
To sell at Kona Crafted Market, you must hold a Hawaii General Excise Tax (GET) license. As a Pop-Up vendor, you must also carry active general liability insurance. These ensure your business is compliant with state laws while protecting your investment and craft.
Who is eligible for Pop-Up or Consignment?
We welcome Big Island artisans whose products are handmade or locally designed. Whether you want to manage your own booth in person or place items in our curated consignment area, we focus on high-quality, authentic Hawaii goods.
How do I report my sales to the market?
Pop-up vendors manage their own sales and keep all profits. For consignment partners, we provide clear, monthly reporting on sold items. This system keeps our records accurate and ensures you are paid on time for every unique piece sold.
What if the vendor agreement is updated?
To maintain a safe and successful environment, we may update terms occasionally. You will be notified of any changes. Your continued participation reflects your agreement to these updates, helping us keep the market professional for all.